Legal notice

1. Company Information

Canyon Mercer is owned and operated by:

TJ Brands B.V. : De Nieuwe Erven 3, Cuijk, 5431 NV, The Netherlands

Chamber of Commerce (KvK) number: 42008087, VAT number: NL869260509B01. Email: service@canyonmercer.com Website: canyonmercer.com

TJ Brands B.V. is a company registered in the Netherlands. Where these terms refer to "we", "us" or "our", this means TJ Brands B.V.

2. Scope

This Legal Information page applies to all visitors and customers of canyonmercer.com ("the Website") and forms part of, and should be read alongside, our Terms & Conditions and Privacy Policy. We currently ship only within the United States.

3. Products

We sell [product category — general merchandise] through the Website. Product descriptions, images and pricing are provided in good faith and are as accurate as possible at the time of publishing. Minor variations in colour, size or material may occur due to photography, screen display or manufacturing differences.

4. Orders & Fulfillment

Orders placed through the Website are fulfilled via our supplier network. As items are shipped directly from our suppliers, delivery times may vary and typically range between 5-15 business days, depending on the product. Estimated delivery times are shown at checkout and on our Shipping Policy page and are not guaranteed delivery dates.

In accordance with the FTC's Mail, Internet, or Telephone Order Merchandise Rule, if we are unable to ship your order within the timeframe stated at checkout (or within 30 days if no timeframe is stated), we will notify you and provide the option to consent to a delay or cancel your order for a full refund.

We reserve the right to refuse or cancel any order, including in cases of suspected fraud, pricing errors, or unavailability of stock, in which case you will be notified and refunded in full.

5. Pricing & Payment

All prices displayed on the Website are shown in USD ($) and are exclusive of applicable sales tax unless stated otherwise; sales tax is calculated and added at checkout based on your shipping address where required. We reserve the right to change prices at any time without prior notice; changes will not affect orders already confirmed.

Payments are processed securely through our third-party payment providers. We do not store your full payment card details.

6. Returns & Refunds

We want you to be happy with your purchase. If you're not satisfied, you may return most items within 30 days of delivery for a refund or exchange, subject to the conditions in our Returns Policy. Items must be returned unused, in their original condition and packaging where possible.

This return window is offered as a matter of store policy; U.S. federal law does not generally require online retailers to accept returns, but we choose to do so to stand behind what we sell. Certain items (e.g. personalised or hygiene-sealed products) may be excluded from returns, as noted on the relevant product page.

To start a return, contact us at service@canyonmercer.com. Once we receive and inspect the returned item, we will issue a refund to your original payment method within a reasonable time, in accordance with our Returns Policy. Return shipping costs are the responsibility of the customer, unless the item is faulty or not as described.

7. Faulty, Damaged or Incorrect Items

If you receive a faulty, damaged, or incorrect item, please contact us at service@canyonmercer.com within 7 days of delivery with photos of the issue, and we will arrange a replacement, repair, or refund.

8. Intellectual Property

All content on the Website, including but not limited to text, graphics, logos, images and the Canyon Mercer name and branding, is the property of TJ Brands B.V. or its licensors and is protected by applicable copyright and trademark laws. You may not reproduce, distribute or use this content without our prior written consent.

9. Limitation of Liability

To the fullest extent permitted by law, TJ Brands B.V. shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of the Website or the purchase of products, except where such liability cannot be excluded under applicable law. Our total liability for any claim arising out of your use of the Website or a purchase shall not exceed the amount you paid for the product giving rise to the claim.

Nothing in this policy excludes or limits our liability for fraud, or any other liability that cannot be excluded under applicable law.

10. Privacy & Data Protection

Your personal data is processed in accordance with our Privacy Policy. If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to know what personal information we collect and the right to request its deletion; see our Privacy Policy for details on how to exercise these rights. The Website uses cookies to improve your browsing experience; details are set out in our Cookie Policy.

11. Governing Law & Jurisdiction

These terms are governed by the laws of [the Netherlands, or a specific U.S. state — confirm which you'd prefer to apply, as this affects which court would hear a dispute and which consumer-protection rules apply by default].

12. Contact Us

If you have any questions about this Legal Information page, please contact us at:

Email: service@canyonmercer.com Company: TJ Brands B.V.